Our laser engraving machines are versatile and can work with a wide range of materials, including wood, acrylic, leather, glass, paper, fabric, and certain metals. However, materials like PVC or vinyl should be avoided as they release toxic fumes when engraved.


Regular maintenance includes cleaning the lens and mirrors, checking the alignment, ensuring proper ventilation, and lubricating moving parts. Always refer to the user manual for specific maintenance instructions and schedules.


First, check the power supply and ensure all connections are secure. Inspect the lens and mirrors for dirt or damage. If the issue persists, consult the troubleshooting section of the user manual or contact our customer support team for assistance.


The cost varies depending on the model and specifications. Our entry-level machines start at $1,500, while high-end models can go up to $10,000. Please visit our website or contact our sales team for detailed pricing information.


Delivery times vary based on your location and the availability of the machine. Typically, orders are processed within 3-5 business days, and shipping takes 7-14 business days. Expedited shipping options are available upon request.


Our standard warranty covers manufacturing defects and includes parts and labor for one year from the date of purchase. Extended warranty options are available for purchase. Please review the warranty terms on our website for more details.


Our machines come in various models with different specifications, including laser power (ranging from 40W to 150W), engraving area sizes, and compatibility with different software. Visit our product pages for detailed technical specifications of each model.


Yes, our machines are compatible with popular third-party software like LightBurn and CorelDRAW. However, we recommend using the software provided with the machine for optimal performance and support.


Yes, we provide comprehensive user manuals, video tutorials, and live training sessions for beginners. Additionally, our customer support team is always available to assist with any questions or issues.


Always wear protective eyewear, ensure proper ventilation to avoid inhaling fumes, and never leave the machine unattended while it is operating. Keep flammable materials away from the machine and follow all safety guidelines outlined in the user manual.